Terms of Service

Effective date: May 16, 2026

Important: This is a business-ready draft, not legal advice. Have an attorney review it before publishing or using it with paying clients, especially for subscription terms, limitation of liability, cancellation/refund policies, and industry-specific compliance issues.

These Terms of Service (“Terms”) govern your access to and use of Review Assist AI, a review-assist, private-feedback, source-tracking, and reputation-growth service operated by GVP.DSJ Inc. d/b/a AI-Disruptors (“AI-Disruptors,” “we,” “us,” or “our”). By accessing our website, requesting a demo, or using the service, you agree to these Terms.

1. The Service

Review Assist AI helps businesses provide customers with a guided way to share real experiences, route private feedback to the business, track review-related sources, and view related dashboard insights. The service may include hosted pages, QR or direct links, website widgets, dashboards, alerts, setup, customization, reporting, and managed support depending on the plan selected.

2. Authentic Reviews and Compliance

Review Assist AI is designed to support authentic customer feedback. You agree not to use the service to create fake reviews, mislead customers, suppress legitimate negative feedback, impersonate customers, incentivize reviews in a way that violates law or platform rules, or otherwise manipulate review platforms.

Customers remain responsible for deciding whether to post, edit, or submit any review. We do not post Google reviews automatically. You are responsible for complying with Google policies, FTC guidance, consumer protection laws, industry rules, and any platform terms that apply to your business.

3. Accounts and Access

If you receive dashboard access or account credentials, you are responsible for keeping them secure and for all activity under your account. You must promptly notify us of any unauthorized use or security concern.

4. Customer Data and Permissions

You represent that you have the right to provide or process business, customer, and feedback information through the service. You are responsible for obtaining any required notices, permissions, consents, or authorizations from your customers, employees, contractors, or other users.

5. Plans, Fees, and Payment

Fees, setup costs, billing intervals, included features, and service levels are described in the applicable order, proposal, invoice, website plan, or written agreement. Unless otherwise stated, custom launch setup fees are one-time fees and subscription fees are recurring.

Additional services such as customization, managed optimization, reporting, SEO, Google Business Profile support, automation, integrations, training, or consulting may be quoted separately.

6. Cancellations and Refunds

Cancellation and refund terms will be stated in the applicable proposal, order, or invoice. Unless otherwise agreed in writing, custom setup, onboarding, configuration, strategy, and implementation fees are non-refundable once work has begun.

7. Acceptable Use

You agree not to:

• Use the service for unlawful, deceptive, fraudulent, abusive, or harmful purposes.
• Upload malicious code or interfere with the security or operation of the service.
• Attempt to reverse engineer, copy, scrape, or misuse the service.
• Use the service to send spam or unauthorized communications.
• Misrepresent your business, identity, customer feedback, or review practices.
• Use the service in a way that violates third-party review-platform rules.

8. Intellectual Property

The service, website, software, design, workflows, templates, dashboards, copy, documentation, and related materials are owned by AI-Disruptors or its licensors. Subject to your payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable right to use the service for your business.

You retain ownership of your business name, logos, brand materials, and customer data. You grant us permission to use those materials as needed to provide, configure, support, and improve the service.

9. White Labeling and Branding

Some plans may include business-branded, co-branded, or white-labeled customer-facing experiences. Branding rights depend on the plan or written agreement. Unless expressly included, full white-labeling, custom domains, custom workflows, integrations, and agency features are not included in standard plans.

10. Third-Party Services

The service may connect to or link with third-party services such as Google, email providers, hosting platforms, analytics tools, scheduling tools, CRM systems, payment processors, or customer websites. We are not responsible for third-party services, platform availability, policy changes, or third-party actions.

11. No Guaranteed Results

We work to provide tools and strategy designed to improve review flow, feedback capture, and business insight. However, we do not guarantee specific numbers of reviews, ratings, rankings, revenue, search visibility, or customer behavior. Results depend on many factors outside our control, including customer experience, staff execution, traffic, market conditions, and third-party platform policies.

12. Confidentiality

Each party may receive non-public information from the other. The receiving party agrees to use reasonable care to protect confidential information and to use it only for purposes related to the service, unless disclosure is required by law or authorized in writing.

13. Disclaimers

The website and service are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation.

14. Limitation of Liability

To the maximum extent permitted by law, AI-Disruptors will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption. Our total liability for claims related to the service will not exceed the amounts paid to us for the service during the three months before the event giving rise to the claim, unless a different limit is required by law or stated in a written agreement.

15. Indemnification

You agree to defend, indemnify, and hold harmless AI-Disruptors from claims, damages, liabilities, costs, and expenses arising from your use of the service, your business practices, your customer communications, your content or data, your violation of these Terms, or your violation of law or third-party rights.

16. Suspension or Termination

We may suspend or terminate access to the service if you fail to pay amounts due, violate these Terms, create security or legal risk, misuse the service, or use the service in a way that may harm us, users, customers, or third parties.

17. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Venue for disputes will be in the state or federal courts located in New York County, New York, unless otherwise required by law or agreed in writing.

18. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the service after changes become effective means you accept the updated Terms.

19. Contact

GVP.DSJ Inc. d/b/a AI-Disruptors
30 Wall Street, 8th Floor, New York, NY 10005
Email: info@ai-disruptors.com